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Frequently Asked Questions
Frequently asked questions
Features & Capabilities
Technical & How-To
Yes. EisenVault supports configurable document management workflows for document reviews, approvals, routing and task assignment. Workflows can support maker-checker processes, task due dates, recurring alerts and comments. Escalation of overdue approvals and workflow observer access can also be configured based on business requirements.
Yes. EisenVault uses Optical Character Recognition (OCR) to make scanned documents and image-based files searchable. Multi-language OCR is available for languages including English, Hindi, Gujarati, Chinese, Arabic, Bahasa Indonesia and Thai, with additional regional-language support across EisenVault solutions.
EisenVault provides granular document permissions, user activity tracking, PDF watermarking, antivirus scanning and inactive-session timeouts. Organisations can control activities such as viewing, editing, deleting, printing, copying and downloading, with additional authentication options available through configuration where required.
Yes. EisenVault supports integrations with Microsoft Office, Outlook and Gmail, as well as scanner and multifunction printer (MFP) integrations for document capture. POP3 and IMAP integration and Microsoft Office add-ins are also available, with some capabilities requiring custom configuration or implementation.
Yes. EisenVault is available as both a cloud-based DMS and an on-premises document management system. Cloud deployment provides managed hosting and access through the web and mobile applications, while on-premises deployment allows organisations to run the DMS on their own internal servers and network.
Yes. EisenVault’s newer enterprise DMS capabilities include AI-powered search, intelligent OCR and automated metadata tagging to help organisations find and organise information more efficiently. EisenVault One combines these AI capabilities with document workflows, governance and centralised document management, with specific functionality depending on the solution and implementation.
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